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CONTRACTING TERMS AND CONDITIONS

Information prior to the contractual process

This website WWW.LAYERBOOTS.COM is owned by LAYER BOOTS SL with CIF B66124181 and fiscal address at C / Ramon y Cajal 98, 08012, BARCELONA.

The General Contracting Conditions regulate the distance selling relationship between LAYER BOOTS SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, Organic Law 15/1999, of December 13, on the Protection of Personal Data, Law 7/1996, of January 15, on Retail Trade Management, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

LAYER BOOTS SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any legally admissible form and will be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, LAYER BOOTS SL reserves the right to apply, in certain cases, Particular Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.

The object of the web page is FOOTWEAR AND ACCESSORIES.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and to have the legal capacity and to act necessary for accessing and contracting through LAYER BOOTS SL websites.

To purchase our products, you can go to the corresponding section of our online store.

It is an essential requirement that you register as a web user to make the purchase online. You can access the corresponding section for registration on the website itself. In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data, LAYER BOOTS SL informs users that the personal data collected during the registration and subsequent purchase process will be entered in a file under their responsibility, in order to process these actions by the user and manage subsequent actions derived from them. Likewise, LAYER BOOTS SL informs of the possibility of exercising the rights of access, rectification, cancellation and opposition by writing to the address C / RAMON Y CAJAL 98 B 08012, BARCELONA or via email info@layerboots.com.

Until you notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have the consent to use it in order to retain the relationship between the parties.

During the purchase process you must identify yourself with the username and password provided. These data will not be public. You are responsible for confidentially and responsibly treating the identity and password obtained in the registration as a client, not being able to transfer them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your orders, this is only a query section but its management is allowed, and the user can delete those records that he or she considers unnecessary to view.

After the purchase process, the client will receive a confirmation of the same by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours from the completion of the order, contact LAYER BOOTS SL on the customer service telephone number 930011853 or by email info@layerboots.com.

All the contents of the website are in Spanish, French and English.

The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.

Offer and validity

In the case of a product on offer, it will always be indicated along with its essential characteristics, the offer price and its validity.

In compliance with current regulations, LAYER BOOTS SL offers information on all items for sale, their characteristics and prices. However, LAYER BOOTS SL reserves the right to withdraw, replace or change the products offered through its website, simply by changing its content. In this way, the products offered at any time through the website will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.

Essential characteristics of the products

The products offered in our online store incorporate a photograph and its essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph is not binding. In the characteristics it is identified.

The data included in the website in each description of the products and services, in its photographs, graphic or iconographic representations or videos as well as trade names, brands or distinctive signs of any kind, have a merely informative function. Therefore, Layer Boots SL declines any responsibility for the appearance of errors in said information, although it undertakes to take all measures within its power to correct the said errors or omissions as soon as possible after being informed of them.

Guarantee

All the products offered on the website have the commercial guarantee of its supplier. LAYER BOOTS SL has an after-sales service, while the guarantee is in force, the client may execute it by contacting the establishment of LAYER BOOTS SL, the after-sales service, by email at info@layerboots.com or at the points established by the provider itself . If in doubt, you can contact the customer service telephone number 930011853 or by email info@layerboots.com.

Prices

All products indicate the sale price in Euros and include Value Added Tax (VAT) .In the case of the Canary Islands, VAT will be excluded when ordering.

If any other tax were applicable, this would be indicated.

Delivery and transportation costs.

LAYER BOOTS SL makes shipments in Spain, Europe and the rest of the world, charging an amount for shipping costs.

Payment methods and order execution

The customer may pay the amount of his order by choosing any of the following ways. During the purchase process you must indicate your choice:

  • - VISA or MASTERCARD credit card

All operations involving the transmission of personal or bank data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All the information you transmit to us travels encrypted through the network.

Likewise, the data on your credit card are entered directly on the bank's page, at the POS (Bank Point of Sale Terminal) and are not entered or registered on any LAYER BOOTS SL server.

When paying with a VISA or MASTERCARD card, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction.

This form of payment is valid only on the web.

When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, its holder may demand the immediate cancellation of the charge. In such case, the corresponding debit and reimbursement entries in the supplier and owner accounts will be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly demanded the cancellation of the corresponding charge, it will remain liable to LAYER BOOTS SL to compensate for the damages and losses caused as a consequence of said cancellation.

  • - Wire transfer

When selecting the bank transfer, you will receive, together with the confirmation of your order, an e-mail with the bank details of LAYER BOOTS SL.

It is very important that when making the transfer you indicate in the subject the order number, as well as your name and surname, and make the transfer within 3 days after the order confirmation date in order to validate it.

If you wish, you can send us the proof of the transfer by fax, or by email info@layerboots.com. But in any case, the order will not be considered effective until our administration department has no bank confirmation of the transfer.

Remind you that the payment must be made in EUROS and that all possible exchange and bank fees are borne by you.

In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer, you always inform your bank of the commissions at source, those bank commissions and expenses corresponding to your entity. Otherwise, LAYER BOOTS SL could paralyze the delivery of your order by not receiving the full amount thereof.
Possible exchange and bank fees are borne by the customer.

  • - Paypal

It allows sending payments on the Internet safely and comfortably. PayPal's network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. Paypal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.

More information in Paypal.  http://www.paypal.com .

  • - Fractional payment.

The selection of Fractional payment passes the responsibility to Payin7 SL NIF: B-873747470 and the fulfillment of its general conditions. Layer Boots acts as an intermediary to facilitate the fractional payment with the Payin7 conditions proposed to the client before finalizing the purchase.

If you make a purchase with Payin7 and the confirmation email from Layerboots does not arrive, you must contact Payin7.

E-mail: info@payin7.com
Teléfono: +34 911649994

LAYER BOOTS SL undertakes to deliver the order in a maximum of 1 TO 30 DAYS days, from the day following the order if stock is available.

The availability of the products offered by LAYER BOOTS SL may vary depending on customer demand. Although LAYER BOOTS SL updates the stock periodically, the product requested by the customer may be out of stock at that time. In the event of non-execution due to unavailability, LAYER BOOTS SL will notify the client by email at the moment it becomes aware of this situation. The period of this communication will not exceed in any case the maximum period of 30 days. LAYER BOOTS SL may give the double option of: supplying the customer without a price increase, a product of similar characteristics or of superior quality, or except for justifiable and demonstrable reasons by LAYER BOOTS SL within this same period, paying the amounts paid for the order canceled.

Right of withdrawal, returns and claims

The buyer will have a minimum period of fourteen (14) calendar days to withdraw, from the day the customer receives the product, without penalty and without indication of the reasons.

The exercise of the right of withdrawal must be carried out by notification by telephone communication to 930011853, by sending an email to info@layerboots.com, sending your letter to our postal address C / RAMON Y CAJAL 98 B 08012, BARCELONA, or through the withdrawal form.

As established in article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

Return

The client must return or deliver the product directly to LAYER BOOTS SL, at the address C / RAMON Y CAJAL 98 B 08012, BARCELONA, without any undue delay, and in any case within a maximum period of fourteen calendar days from the date in which the right of withdrawal from the contract is formalized. The term will be deemed to have been met if the customer returns the product before the end of the term.

The customer will bear the costs of returning the product.

In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, to avoid transport problems, please ensure that the package is properly protected and sealed. Once received, we will check your status. The moment we check that both the item / s, as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.

Payment refund

The reimbursement of the amounts received by the customer will be made using the same means of payment used by the customer, as long as the contrary has not been provided.

LAYER BOOTS SL may retain the refund until the product has been received, reason for withdrawal, or until the customer provides proof of return, depending on which condition is met first.

In the event of an unjustified delay by LAYER BOOTS SL, regarding the return of the amounts paid, the customer may claim double the amounts paid, without prejudice to the right to be compensated for the damages suffered in excess of said amount.

Return of defective product

In the event that the product is not in good condition and the causes attributable to it, are not a consequence of the customer, the customer will have the right to return the product, informing LAYER BOOTS SL of the reason for the return through any of the Means provided in these contracting conditions, and at no cost to the client. This return due to defect or poor condition of the product will not be considered a right of withdrawal.

LAYER BOOTS SL undertakes to assume the cost of the return and to return the product for a new one in accordance with conditions accepted at the time of sale.

If the client wishes to file a claim, the establishment of LAYER BOOTS SL is located at C / RAMON Y CAJAL 98 B 08012, BARCELONA or via email info@layerboots.com .

Jurisdiction

Likewise, LAYER BOOTS SL reserves the right to file the civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. LAYER BOOTS SL has its address in BARCELONA, Spain.