1 Scope of application Acceptance of the General Sales Terms and Conditions
The present Terms and Conditions establish the conditions for the placing of orders, the payment and delivery of the products ordered by CLIENTS (herein referred to as CLIENT) as well as the management of correspondence on these matters. The General Terms and Conditions are available on the layerboots.com website The placing of an order made by a client on the layerboots.com website implies full knowledge and acceptance of the General Terms and Conditions of Sale.
2. Placing of Orders
Any order placed via the layerboots.com website constitutes a distance contract between the CLIENT and layerboots.com, and necessarily implies the unconditional acceptance on the part of the client, without limitation or qualification, of the General Terms and Conditions. With the aim that the CLIENT may familiarise themselves with the products on sale and able to place an order, the layerboots.com website presents the characteristics of the products on sale. The photographs of the products offered for sale are purely for informative purposes. We would like to remind you that Layer Boots products are hand crafted. The supply of products is always subject to stock availability. Information about product availability is given at the moment of placing an order or in the product description. Any change that the CLIENT wishes to make to their order will be analysed and dealt with by Layer Boots as long as the CLIENT has notified us by email to the address firstname.lastname@example.org before the projected dispatch date for the order. In the case that the change cannot be accepted by Layer Boots, a full refund will be provided, as long as the consignment is not already in the hands of the shipping/transport company. In the case that the consignment is being processed by the shipping/transport company, Layer Boots will have to wait until the consignment has been returned before being able to process any corresponding refund.
3. Fees and Conditions of Payment
The prices visible on the website are presented in Euros, they do not include delivery costs which are presented separately on the website. These costs are to be borne by the client and will be reflected on the invoice separately from the sale price of the products. The CLIENT will be notified, before the final confirmation of the order, of the delivery costs associated with said order, and payment will be sought from the client for the total cost of the sale. Payment may be made via Paypal or via credit card. Upon making an order, the CLIENT must provide their credit card number or identify themselves via their Paypal account. The products are sold at the price in force on the date of acceptance of the order by Layer Boots. The price indicated in the order confirmation on behalf of Layer Boots is the final price. The data provided by the CLIENT and registered by layerboots.com along with the order, constitutes proof of the transactions between the CLIENT and Layer Boots. Following confirmation of the order by the client, Layer Boots will send a confirmation message to the CLIENT communicating the fact that the order has been correctly registered. The price of the products ordered must be paid at the moment of completing the payment process on the website. The transference of risk of loss and/or damage to the products will take place upon the delivery and receipt of the products by the CLIENT
4. Delivery of products
The products purchased by the client will be delivered within approximately 15 days from the date of the order, to the address provided by the CLIENT when making their order. If delivery is not made within the aforementioned limits, as long as the cause of the delay is not subject to force majeure, the CLIENT may request the termination of the contract and the refund of the full amount paid. Except in special cases, or due to a lack of availability of one or more products, the products ordered will be delivered in one batch. The deliveries are made by an independent transport company. The CLIENT must check the state of the products upon their receipt. There is a period of 15 days following the date of delivery during which the products may be returned via registered post to layerboots.com. The postal address for the return is to be found on the packaging of the product. Once this time limit has passed without any complaint on behalf of the CLIENT, the products shall be considered to be compliant with the order and Layer Boots will not accept any other further related claims. Layer Boots will replace, in the shortest time possible and at their own cost, any products delivered where the CLIENT can demonstrably prove that the product is not complaint with Layer Boots' standards. In the case that the return is due to an error in the delivery or a request for change, any non-compliant product, must be returned to Layer Boots in its entirety and with its original packaging, along with the delivery note. The non-compliant product will be automatically exchanged, subject to its availability, or refunded in case of unavailability, within 30 days of the date of receipt of payment from the CLIENT. The costs originating from the exchange of a non-compliant product will be assumed by Layer Boots, and the costs of returns will be assumed by the CLIENT.
5. Right of Withdrawal
If for any reason the CLIENT is not satisfied with their order, there exists a period of 15 days from the date of delivery for the product to be returned to Layer Boots for exchange or for a refund. The amount paid by the CLIENT, including delivery costs will, upon receipt of the product, be refunded by bank transfer to the account provided by the CLIENT within a maximum period of 30 days from the exercising of the right of withdrawal. The costs of returning the product will be assumed by the CLIENT, the transport costs of the delivery of the new products will be assumed by Layer Boots. The right of withdrawal is subject to the following conditions: (i) The product must be returned and in packaging; (ii) the product must be returned within the previously established period, to which effect the date of the delivery note shall be taken as reference. (iii) the product must not have been used (iv) all returns by postal service will be by certified/registered post and with an acknowledgement of receipt, therefore Layer Boots does not and will not assume responsibility or liability for the loss of a product during the transportation of a returned item.
6. Data Protection
7. CUSTOMS DUTIES AND TAXES
Residents the European Union. The prices of the products that are to be found on sale on the website include Value Added Tax (VAT / I.V.A). In the case of being a company which is exempt from VAT, you must facilitate us with your VAT number and relevant certificate. Residents in non-EU countries Purchases made by natural or legal persons resident in non-EU countries will not be exempt from the payment of VAT unless they send us the appropriate certificate. Orders destined for non-EU countries may be subject to various taxes and/or customs duties. The payment of these is solely the responsibility of the CLIENT
8. Applicable laws and charters
This contract is governed by Spanish law. Any disputes arising from the validity, interpretation, execution, or termination of this contract or any other disagreements will be under the jurisdiction of the Barcelona courts.
© Layer Boots SL - DOMICILIO: Calle Torrijos 15B - 08012 Barcelona - CIF B66124181 email@example.com